31 place

Aeroflot (Russian Airlines)

Aeroflot (Russian Airlines)

Index in the rating 4.29 4

Aeroflot (Russian Airlines)

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  • Voting started: 2013-03-04
  • Passengers voted: 38738 38738
  • Parameters evaluated: 1412749
FEEDBACKS ABOUT THE AIRLINE: Aeroflot (Russian Airlines)
  • joeri kloet15 April 2020
    +0 plus -1 minus
    Rude and unprofessional staff. On my second flight (Moscow to London) I was woken up and shouted at in Russian for not wearing a seatbelt. After explaining that I couldn’t understand her she moved on in a rage as if I had just taken a huge dump onto her chest. A Russian lady sat next to me joked by saying “that’s why they’re called aeroFLOP”. I informed her that I now understood the reference.
  • Caren Heideman07 January 2020
    +0 plus -1 minus
    It was a great experience. The plane was clean. The staff were very professional and polite. We got bulk head seating because we were traveling w an infant. They were so accommodating.
  • Irena Mil19 July 2017
    +1 plus -0 minus
    I had transfer flights. The first flight was a delay for 50 minutes, due to this, between the second flight take off i had only 20 minutes!!!

    I got into the plane, but my luggage not.
    So, of course, i left without it. I filled the report, and in two days they called me and told that my luggage is here, and they are going to deliver it. And you know at what time i got it, at 12 AM!!!!, at night, the deliverer called me an 11.45pm and told that he is coming. I am very sorry but this is not good service.
  • shahriar jalilian11 March 2016
    +0 plus -0 minus
    a nightmare airline.

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Passengers comments

  • British Airways
    (7)
    I booked a round trip from Seattle to Las Vegas. When I received my confirm...
    2020-08-04 Lauretta Perkins
  • Aeroflot (Russian Airlines)
    (4)
    Rude and unprofessional staff. On my second flight (Moscow to London) I was...
    2020-04-15 joeri kloet
  • Qatar Airways
    (3)
    The refund request voucher I applied for has been taking too long. I unders...
    2020-04-03 Somesh Sawalkar

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