Airlines rating
93 place
Air India
3.93
Air India
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity
Basic information
Basic information
Country: | India |
Year of founding: | 1932 |
IATA code: | AI |
ICAO code: | AIC |
Digital code: | 098 |
Airline contacts
Official website: | www.airindia.com |
Address: | Air India Building, 1st Floor, Nariman Point, Mumbai 400 021 |
Phone number: | +(022) 2279 63 30, 2831 80 97, 2831 80 98, 2279 66 66, 2202 30 31, 2202 10 96 |
Fax: | +(022) 22 79 63 30 |
Array: | [email protected] [email protected] |
Aircraft fleet: Airbus A330, Boeing 777-200LR, Airbus A320, Airbus A321, Canadair 700, Boeing 747-400, Airbus A319, Boeing 777-300ER, ATR-42
FEEDBACKS ABOUT THE AIRLINE (1)
Mahabubi Mahathap
06 February, 2017
I will never choose AirIndia henceforth. Last month Jan 20th traveled from Shanghai to Chennai via Mumbai. 4hrs flight delay caused again further 8hrs delay in Mumbai Airport. Instead of 10:30am arrival , I have arrived night 10:30pm. Last October same issues occurred when my family traveled to Shanghai to Chennai.Landed at Mumbai around 9:30 am and asked for next connection flight and no one bothered to organize next flight tickets from Mumbai to Chennai. I was continuously requesting JetAirways and some how got 5pm . The day was very horrible.I will never recommend AirIndia and would not travel anymore