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Airlines rating

Virgin Australia
28 place

Virgin Australia

Virgin Australia
Virgin Australia
Voting started: 21 January, 2014
Passengers voted: 22
Parameters evaluated: 722
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Virgin Australia
Virgin Australia Airlines Pty Ltd is Australia's second-largest airline and it is the largest airline by fleet size to use the 'Virgin' brand. It was established in November 1999 with two aircraft operating on a single route. Since then the airline has grown to directly serve 29 cities in Australia from hubs in Brisbane, Melbourne and Sydney. It is being named as best low-cost airline in the Asia/Pacific region in the Skytrax 2002 Airline of the Year Survey.
Basic information
Country: Australia
Year of founding: 2000
IATA code: VA
ICAO code: VOZ
Digital code:
Airline contacts
Official website:
Address: 56 Edmondstone Road Bowen Hills Qld 4006
Phone number: (07) 3295 3000
Aircraft fleet: Boeing 737-700, Boeing 737-800, Fokker 100, Airbus A330-200, Boeing 777, Airbus A320, ATR-72, Embraer 190


Veronica Hills
26 October, 2015
I flew with Virgin Australia last month, and I can`t say I was happy with the flight. My business class seat was not comfortable at all. The recline was far from enough for a business class cabin on an international flight. Food, drinks, and in-flight service were alright, but nothing special. The entertainment options were poor. Definitely not the best business class I`ve flown.

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