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Airlines rating

Turkish Airlines
9 place

Turkish Airlines

Turkish Airlines
Turkish Airlines
Voting started: 27 November, 2012
Passengers voted: 4 787
Parameters evaluated: 216 573
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Turkish Airlines
Turkish Airlines is a leading carrier in Turkey based in Istanbul. It operates regular domestic and international flights to 123 destinations in Europe, Asia, Africa, and USA. The main hub is Atatürk International Airport (IST). As of 1 April 2008, the company became a Star Alliance member. The subsidiaries of the company are AnadoluJet, SunExpress, and B & H Airlines. The airline offers the best prices for direct flights from Warsaw and Krakow to Istanbul and Ankara until June 30, 2024.
Basic information
Country: Turkey
Year of founding: 1933
IATA code: TK
ICAO code: THY
Digital code: 235
Airline contacts
Official website:
Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey
Phone number: +90 (212) 463 63 63, 426 49 49
Fax: +90 (212) 465 21 21, 426 23 33
Array: [email protected] [email protected]
Aircraft fleet: Boeing 737-700, Airbus A330-300, Boeing 737-800, Boeing 737-900, Airbus A330-200, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Boeing 777-300ER, Airbus A319-132, Boeing 747-400F, Airbus A300-600


Mitali Roy
08 February, 2017
My flight from Delhi to Istanbul on 6th feb. 2017 got delayed in departure due to which we reached 1hour 10 mts. late in Istanbul. Due to the delay i missed my connecting flight to Berlin. The Airport personnel from tuerkish Airlines were very incompetent to guide me to the Counter for the alternative flight to Berlin. I was sent from one end to other with my Hand baggage and a bag without any assistance. The Lady at the info Counter was so rude to me that she refused to answer my questions saying `THAT MY TIME WITH YOU IS OVER`. It was surprising for me to experience this contrast between the Cabin Crew and the Airport staff. I am almost wondering if I would fly this Airline again. Online check in for retrurn flight was also very cumbersome. Only 24 hours before the flight departure which meant that I had to get up early morning at 5 o clock to do the online check in and secure my seats of choice.
Ronald Fitzpatrick
26 October, 2015
Can`t complain about how I was served on my last flight. Enjoyed the amicable atmosphere of the airline team; catering was to the best standards. The only fault, perhaps, was a 2 min delay in the Podgorica Airport, but it was the poor performance of the airport staff, not the airline. Seats are comfortable, check-in and -out fast, stewardesses welcoming and smiling, crew polite and with a sense of humour. If for my next trip, I see Turkish Airlines, I`ll definitely opt for them.

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