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Airlines rating

Air Serbia
34 place

Air Serbia

Air Serbia
Air Serbia
Voting started: 05 April, 2013
Passengers voted: 701
Parameters evaluated: 31 146
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Air Serbia
Air Serbia is a national carrier and the largest airline company in Serbia. During the times of Yugoslavia it was one of the largest airlines in Europe. It was founded in 1927 as Aeroput and is one of the oldest ones in the world. It stopped operating in during WW II, and resumed is work in 1947, having been renamed as JAT (Jugoslovenski Aerotransport) on 1 APril 1947, and then Jat Ariways in 2003. Since October, 2013, the company has been named as Air Serbia. The base is Nikola Tesla Airport. The company operates regular international flights to 28 destinations in 20 countries. Controlling interest belongs to the government of Serbia, and 49% of shares together with the right to manage the company for 5 years were purchased by Etihad company.
Basic information
Country: Serbia
Year of founding: 1927
IATA code: JU
ICAO code: JAT
Digital code: 115
Airline contacts
Official website:
Address: Bulevar Kral Alexander Boulevard 17, 11000 Belgrade, Serbia
Phone number: +381 (11) 311 21 23
Fax: +381 (11) 20 10 671
Array: [email protected]
Aircraft fleet: Boeing 737-300, Airbus A300, Airbus A320, Airbus A319, ATR-72-200, ATR 72-500


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