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Airlines rating

Hainan Airlines
32 place

Hainan Airlines

Hainan Airlines
Hainan Airlines
Voting started: 26 March, 2013
Passengers voted: 133
Parameters evaluated: 4 873
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Hainan Airlines
HainanAirlines is a Chinese airline company headquartered in Haikou (Hainan). It is the fourth largest company in China by the fleet size. It operates domestic and international regular flights. Together with the charter flights it has about 500 destinations from Hainan, and nine airports of mainland China. Its main base is Haikou Meilan International Airport, with a hub at Beijing Capital International Airport and several focus cities.
Basic information
Country: China
Year of founding: 1989
IATA code: HU
ICAO code: CHH
Digital code: 880
Airline contacts
Official website:
Address: Hainan Airlines Co. Ltd. HNA PLAZA, No.7 Guoxing Road , Haikou City, Hainan Province, 570203, P.R. China
Phone number: +86-898-95339
Array: [email protected]
Aircraft fleet: Boeing 737-700, Airbus A330-300, Boeing 737-800, Airbus A330-200, Boeing 787-8, Boeing 787-9, Boeing 767-300


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